Written by Sharp Việt Nam.
1- Purpose and scope of information collection
What data do we collect and why?
When referring to the word "personal information", our company wants to clarify that it is the information we collect from you, which can help identify exactly who you are. More specifically, such information includes your name / personal name, address, phone number (including mobile phone number), online user name, email address, age, gender and love. family marital status and can also include other information such as shopping habits, favorite things or details of life forms such as activities or participation, things you care about etc. .... We assure you that our company will not intentionally collect any of your personal information when you visit our website unless you voluntarily provide information.
When you provide personal information to us through going to this website, it means that you know exactly what our company intends to exploit for what purpose and we have a survey. Your approval of the right to use. Our company uses purposeful information.
The specific purposes of using information are as follows:
Answer your questions
In the sections where you have written personal information for the purpose of sending inquiries (for example, about the company, the program rules, how to participate, or any service to us, we will use The data you provide is intended to answer your questions, and in some cases we will share the right to use your personal data details with other members and organizations. of Sharp Corporation, or with Data Mining Division (defined in section 3 below).
Update information on Sharp products and promotion and promotion programs
Where you choose to receive information, we will send you information or solicitations for participation in a product, and / or promotional and promotional programs, and / or a translation. Any of our company that we believe you are interested in. If you agree, we may share your data or move to other Sharp companies and carefully selected companies, which may send you information information and / or content offered for participation in a product and / or promotion and promotion program, and / or any service of their company, according to the specific content at our time collect your personal data. However, at any time, you can cancel without registering to receive further information in the selection ("exit" - "opt out"
2- Scope of using information
When necessary, we may use this information to contact you directly in the form of: open letter, order, thank you letter, sms, technical information and security ...
3- Time to store information
Your personal data will be stored for 3 years or canceled by itself when ordered from Sharp Vietnam. In all cases, personal information of members will be kept confidential on Sharp Vietnam's servers.
4. People or organizations may have access to information
We will not disclose your information to third parties for their own independent business or marketing purposes without your consent.
However, we may disclose your information to legal entities and in the following circumstances :
Affiliates : Your information may be shared among Sharp's affiliates to serve the product-specific information for affiliates .
Business partners : We can also share your information with trusted business partners, including mobile operators. These legal entities may use your information to provide the services you require or if the partner has a need, we can provide partners with promotional materials, advertisements and talents. other materials.
Service Provider : We may also disclose your information to companies that provide services to or on our behalf, such as companies that help us pay or send emails on our behalf. . These entities are limited in your ability to use your information for purposes other than providing services to us.
Other parties when required by law or when necessary to protect our service : C ó situations where we have to provide your information to other parties:
to comply with the law or meet the required legal process (such as a search warrant or other court order);
to verify or enforce compliance with our policy of service adjustment; and
to protect the rights and obligations , assets or the safety of you or the affiliated companies, business partners or our customers.
Other parties are involved with the company's transactions. We may disclose your information to third parties if required by the authorities in the event of a bankruptcy.
5. The address of the unit collecting and managing personal information
Sharp Vietnam Electronics Company Limited
3rd floor, Saigon Center, 9, Dinh Tien Hoang, Q1., Ho Chi Minh City
Hakuhodo Vietnam Co., Ltd.
5th floor, Saigon Center, No. 65 Le Loi, District 1, Ho Chi Minh City
There will be times when our company contracts with a third party to exploit or analyze data that we have obtained from our websites, including your personal information. These suppliers and third parties have a contractual obligation to not use your personal information for any purpose other than the purpose specified by our company.
6- Vehicles and tools for users to access and edit their personal data.
Currently, the website has not implemented the personal information management page of its members, so accessing and editing personal data is based on your requirements by the following method:
Calling the call center customer service 1800 1599, the operator will record and ask the administrator for assistance to edit the information for you.
Comment directly from the website https://sharp.vn/vn/index.php/lien-he/ , the administrator checks the information and contacts you to confirm the information again and the administrator edit information for you.
7. Mechanism for receiving and resolving complaints related to personal customer information.
When detecting that your personal information is used for the wrong purpose or scope, the member can provide information and evidence related to this by address:
Sharp Vietnam Electronics Co., Ltd.
Address : 3rd Floor, Saigon Center, No. 9, Dinh Tien Hoang, District 1, Ho Chi Minh City
Or call Customer Service: + 84-28-3910 7499
Depending on the level and nature of the complaint, the Division / unit in charge of resolving complaints will have specific measures.
If it is through the agreement that the member's complaint cannot be resolved, either party will have the right to ask the competent law agency to intervene to ensure the legitimate interests of the parties.